What Types Of Payments Do You Accept?
We currently accept the following payments – Afterpay, PayPal and credit cards through the PayPal portal
How Quickly Will I Receive My Order?
We endeavour to post all items the same day that payments are received. You can track the delivery of your item with Australia Post from there.
How Can I Track My Order?
With all orders, we use trackable parcels with Australia Post. The tracking number will be provided to you as soon as your item is posted and you can check via the Australia Post website.
Can I Return An Item?
Returns will not be accepted if you simply change your mind or the item is no longer suitable (style/size). However, we will gladly exchange the item for you, if it is returned within 14 days from the original purchase. (in un-used / new condition)
Refunds will only be applied if the product is deemed faulty. Keep Sweatin reserves the right to determine whether a product is faulty, and if deemed so, a replacement will be shipped where possible and subject to stock.
All postage costs will be incurred by the purchaser. For faulty products, please include a copy of the postage receipt. If the product is deemed faulty, we will credit the cost of the postage.
How Do I Cancel My Order?
Orders can be cancelled provided they have not been posted. Cancellation requests should be made in writing to [email protected]
Can I Make A Change To My Existing Order?
Provided that your order has not already shipped, we can make changes to your order. It is best to phone us to ensure we can action any changes prior to shipping.
Still Have Questions?
Contact us HERE